TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

• Assist in the development and documentation of internal processes, guidelines, and reports related to customer experience

• Support the maintenance and management of customer experience tools and systems to ensure they are functioning effectively

• Conduct research and data analysis to prepare for internal and external stakeholder workshops, and contribute to discussions with valuable insights

• Conduct market research efforts to identify industry trends and best practices related to customer experience

• Maintain and organize the Customer Experience TeamBase Page, including updating documentation and creating new content

• Assist in the preparation and coordination of internal and external meetings and workshops related to customer experience

Requirements

• Enrolled student (all genders) at a university or college in the field of business administration, economics, marketing or any other related field

• Fluency in English is mandatory, further languages such as German are a plus

• Good knowledge of MS Office (especially Excel & PowerPoint)

• Customer-centric mindset and passion for improving the customer experience, including the ability to put yourself in the shoes of the customer and advocate for their needs

• Analytical skills and experience with data analysis

What we offer

• The contract location will be Goeppingen, Germany

• Make an impact! Take ownership of your own projects and contribute meaningfully to international initiatives. Your passion and skills will directly support our day-to-day operations and business success. 

• Our Working Students in Germany receive a competitive monthly salary:

  • €1,566 for a 20-hour/week contract

  • €1,253 for a 16-hour/week contract

  • €1,400 for a full-time internship position

• Whether you're looking to gain your first professional experience through a mandatory internship or seeking exciting, flexible tasks alongside your studies - we’ve got the right opportunity for you. We also support Bachelor’s and Master’s thesis projects. You will additionally benefit from trust-based working hours that flexibly align with your academic schedule.

• Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas

• Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7

• We truly live and celebrate our cultural diversity! Our colleagues come from more than 80 countries and speak more than 40 languages

• We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings

• No matter if you are using private or public transportation means, we offer travel subsidy to all our students

• Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you!

• Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.