Director, Product Management (all genders)

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Role Summary

Own and scale Product Operations for TeamViewer Frontline. Build the operating system for how we plan, prioritize, launch, and learn. Accelerate roadmap execution, improve decision quality, and drive recurring revenue for the portfolio. Provide senior leadership across product practices and maintain strong executive presence with customers and partners in priority regions.

Responsibilities

• Product Ops Strategy: Define and run the portfolio operating cadence across planning, roadmap governance, release readiness, and learn loops. Stand up OKRs, KPI dashboards, and business reviews that tie product bets to revenue, adoption, and retention.
• Portfolio Planning and Roadmap Governance: facilitate regular planning and customer-centric prioritization across the breadth of Frontline products  and build alignment across stakeholders.
• Data and Insights: Use data to drive decisions. Operationalize metrics such as license adoption, product utilization, time-to-value, ARR, churn drivers, and win-loss.  Ensure instrumentation and a single source of truth.
• Release Management and Readiness: Establish a predictable release train and readiness gates, and overdrive communication with stakeholders like engineering, customer service, sales, marketing, and partner leadership.
• Practice Excellence: Elevate product practices across discovery, story mapping, Definition-of-Ready and Definition-of-Done, backlog quality, acceptance criteria, and delivery. Coach for outcomes over output and foster a culture of accountability and learning.
• Build High-Impact Teams: Attract, mentor, and grow product talent while fostering a culture of collaboration, innovation, and accountability. 

Requirements

• Product Leadership: Sound experience in B2B SaaS product management or adjacent roles, including several years leading PMs or Product Owners across multiple workstreams.
• Product Operations Excellence: Demonstrated success running product and/or portfolio cadences and governance that improve speed and quality.
• Domain Fit: Experience with industrial, logistics, or field service software. Bonus for AR workflows, remote assistance, or integrations with ERP, WMS, or PLM systems.
• Commercialization Skills: Hands-on experience with pricing, packaging, and SKU governance. Familiarity with enterprise procurement and multi-year deal structures.
• AI Proficiency: Hands-on experience integrating AI/ML into products or engineering workflows. 
• Analytics and Tooling: Proficiency with Jira, Confluence, Productboard or Aha, and product analytics or BI. Able to define north-star metrics and instrumentation plans from corporate objectives and market skills through execution and feedback.
• Communication and Influence: Executive-level writing and storytelling.  Comfortable as a senior representative in high-stakes external and internal forums.

What we offer

• Impact at Scale: Your work will power millions of remote sessions every day across 600M+ devices in 180+ countries. 
• Innovation Culture: Drive AI-first initiatives and cutting-edge connectivity solutions. 
• Flexibility and Growth: Hybrid work options, global collaboration, and clear career progression. 
• Inclusive Environment: We value diversity, creativity, and continuous learning. 
• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus and regular salary reviews
• Public transport friendly offices
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time with up to 60% home office
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.