Senior Product Manager, Frontline (Remote, USA)

US Austin, TX, US, 78704 Clearwater, FL, US, 33760

 

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

 

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

 

Become part of our winning team and help us create a world that works better.

 

Join our team as Senior Product Manager and shape the future of TeamViewer Frontline - one of the world’s leading Augmented Operations platforms. Are you passionate about emerging technologies such as Augmented Reality and Artificial Intelligence, and eager to translate them into business-critical solutions for industrial workforces? If so, TeamViewer wants to meet you.

 

 

Responsibilities:

 

 

  •  Bring a deep understanding of users, customers, markets, and competitors, especially in AI-driven, enterprise operations.

 

  •  Formulate and communicate the product strategy, create and own the product roadmap, create ideas for new features and products based on in-depth discovery work.

 

  • Specify the Product, manage the delivery and launches, and continuously observe the success of the Product and translate your insights into improvements.

 

  • Be the go-to-person for your Product, communicate strategy and roadmap, and influence all stakeholders from R&D, Product Management, Marketing, Sales, Solution Delivery and Business Development.

 

  • Translate industry AI trends into hands-free expert guidance: Lead the integration of multimodal LLMs, real-time computer-vision object recognition, and multilingual speech/translation to deliver context-aware, on-device recommendations for technicians. 

 

  • Automate knowledge capture and workflow creation: Apply generative AI to record sessions, generate annotated AR overlays, and continuously update self-help libraries, driving faster onboarding and higher first-time-fix rates. 

 

 

Qualifications:

 

·        A university degree in a technology or business-related field

·        A minimum of 8 years of experience in B2B Software Product Management role, or background in consulting with focus on Logistics

·        Ability to lead multiple stakeholders

·        Confidence to represent the organization both internally and externally

·        Hands-on mentality combined with willingness to multi-task to get things done

·        Excellent communication skills backed by the ability to influence

         Fluency in English required; additional languages are a plus

 

Up to 15% Travel Requirement (Domestic & International)

 

 

 

Additional Information:
 

 

·        Work location: Remote, USA

·        Competitive compensation including stock-based options

·        Flexible PTO and paid holidays

·        401(k) with employer matching

·        Comprehensive Health insurance package including 100% employer-paid medical coverage

·        Up to 12 weeks of Parental Leave

·        Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid

·        Quarterly team events and companywide celebrations

·        Open door policy, no dress code rules, frequent all Hands and Leadership Lunches

·        We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

 

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.