Senior QA Engineer, Frontline (all genders)

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

We are looking for a highly skilled and motivated Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a critical role in ensuring the quality and reliability of our software products by designing, implementing, and executing test plans. Your primary responsibility will be to lead and refine our testing processes to ensure the highest quality and accuracy. You will also work closely with cross-functional teams to provide critical feedback that encapsulates the end-user perspective.

• Be responsible for creating comprehensive test plans that cover all requirements and use cases. Your keen eye for detail will ensure that every aspect of our software is thoroughly tested
• Define key QA metrics that align with business objectives, such as defect densities and open defect counts, and use these metrics to measure and enhance testing effectiveness and software quality
• Assess potential quality risks in software releases and work proactively with the development teams to mitigate them before they impact the production environment
• Continuously explore new tools and technologies that can improve the QA process. Participate in initiatives to implement innovative testing methods and tools to keep the QA process at the forefront of technology advancements
• Active participation in grooming sessions with the Scrum team will be vital. You will contribute your expertise to shape the product from a user's standpoint and ensure that quality is considered throughout the development process
• You'll play an integral role in driving QA activities' effectiveness and efficiency to maintain high-quality standards
• Our success lies in seamless collaboration. You'll work closely with QAs from various teams to address common challenges and share best practices, fostering a cohesive QA community
• You will be responsible for monitoring and maintaining daily regression runs, ensuring that any regressions are detected early and resolved promptly

Requirements

• A degree in Computer Science or equivalent experience is required
• At least 5 years of hands-on experience in testing or software development, demonstrating a deep understanding of testing methodologies and best practices
• Your experience in designing and implementing test plans will be critical in ensuring thorough and efficient testing of our products
• Familiarity with Windows, Mac, Linux, and Mobile environments will be advantageous in assessing cross-platform compatibility
• Previous exposure to Jira and TestRail will be beneficial in adapting to our existing QA infrastructure
• Fluent English communication, both spoken and written, is mandatory, as you will be collaborating with international teams
• Any scripting language or automation experience is highly appreciated

What we offer

• Contract location: Porto or Yerevan
• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Public transport-friendly office
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid work time with up to 50% home office
• We celebrate diversity as one of our core values, and join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.