SMB Solutions Engineer EMEA (all genders)

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

Join TeamViewer as a Presales Solutions Engineer in our SMB & Commercial Solutions Engineering team and help customers across Europe understand the power of our unified platform, TeamViewer ONE. In this role, you will bridge technical expertise with customer-facing communication to support our growing commercial business.

• Develop deep product knowledge of TeamViewer ONE across remote connectivity, endpoint management, and digital employee experience (DEX)
• Deliver clear, compelling, and tailored product demonstrations that highlight both technical capabilities and business value
• Collaborate closely with Inside Sales and Commercial Sales teams in a dynamic, cross-functional environment
• Participate in customer discovery sessions and analyze technical requirements
• Support the creation of solution designs, technical documentation, and follow-up materials
• Assist with Proof-of-Value (POV) and Proof-of-Concept (POC) activities, including setup and lightweight technical troubleshooting
• Work independently on customer-focused tasks and take responsibility for timely and high-quality execution
• Contribute to RFx responses, technical questionnaires, and internal knowledge sharing
• Stay up to date with trends in device management, endpoint security, automation, and modern IT architectures
• Engage in continuous learning and internal enablement programs to advance toward becoming a subject matter expert

Requirements

• 1–3 years of experience in technical presales, IT support, endpoint management, systems administration, or related technical fields
• Understanding of modern IT environments (Windows, macOS, mobile operating systems), networks, and basic security concepts
• Strong motivation and curiosity to grow into a full presales engineering skill set
• Excellent communication skills and confidence presenting to customers
• Ability to work collaboratively in fast-paced sales cycles
• Familiarity with SaaS, RMM, ITSM, or device management platforms is a plus
• Experience with scripting, APIs, or automation technologies is beneficial but not mandatory
• Multilingual skills (Portuguese, English, Spanish, French, German, etc.) are a strong advantage, as the role supports customers across Europe
• Proactive, positive mindset and passion for helping customers solve real challenges

What we offer

• Comprehensive onboarding, including hands on technical training.
• Competitive compensation and bonus structure.
• Clear pathways for progression into midlevel and senior presales roles.
• Regular training programs and access to learning platforms.
• Employee stock program and strong benefits package.
• Modern Porto office environment with a global, collaborative team.
• Inclusive culture, team events, and open leadership access.

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.