Customer Support Specialist (all genders) Dutch Speaker
Porto, PT, 4149-011
Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.
Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.
Become part of our winning team and help us create a world that works better.
Responsibilities
Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist (all genders), satisfying our customers by delivering an outstanding customer experience.
- Support our existing customers with their technical and accounting issues over the phone, ticket and chat
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Identify customer needs and forward such requests to our sales department
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our customers
Requirements
- University degree in the field of economics, or other relevant vocational education such as commercial or technical training
- Fluency in Dutch and English is mandatory
- Other languages, such as French, Portuguese and Spanish are a plus
- Windows®/Mac user knowledge desirable
- At least some experience working with customer and/or in sales, e.g. Internships
- Determination, enthusiasm and willingness to learn
- Working independently is just as important to you as team spirit
- Strong communication skills and passion for working with people
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.