Principal Solution Engineer - Remote in UK or France (all genders)

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control, and support devices. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, the Internet of Things, and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

Responsibilities

As a Principal Solution Engineer, you will be a key technical & business partner to the EMEA Sales Team for large enterprise accounts, responsible for demonstrating the value of our software solutions to prospective and existing customers. You will collaborate closely with sales, product, and technical teams to deliver tailored solutions that address the unique challenges of our customers' IT and OT environments.

• Technical Expertise: Develop a deep understanding of our IT and OT software solutions, including their capabilities, integration points, and value proposition for very large enterprises.
• Customer Engagement: Partner with the EMEA Sales Team for large enterprise accounts and meet client CXO’s to identify customer needs, challenges, and objectives, translating these into impactful solution demonstrations and presentations.
• Solution Design: Architect, develop and deliver innovative impactful compelling demos and presentations tailored to specific customer needs and C-level audiences.
• Presentations & Demos: Deliver compelling product demonstrations, workshops, and Proof of Concept (PoC) engagements to showcase the value and ROI of our solutions.
• Collaboration: Act as a trusted advisor, working with cross-functional teams, including Product Management, Customer Success, and R&D, to ensure solutions meet customer expectations and technical feasibility.
• Market Awareness: Stay informed on industry trends, competitive solutions, and evolving IT/OT technologies to provide thought leadership to both internal and external stakeholders.
• Strengthen Partner Ecosystem: Develop joint go-to-market strategies/demos to showcase TeamViewer technologies in customer-centric solutions. Help expanding strategic partnerships with GSI’s and IT solution providers.

Requirements

• Proven experience (10+ years) as a Solution Engineer, Pre-Sales Consultant, or similar role within the IT or OT software industry, selling to Large Accounts in Direct Mode.
• Expertise in enterprise software solutions, preferably in IT/OT integration, data analytics, cloud technologies, or industrial IoT.
• Strong understanding of large enterprise environments, including typical challenges, architectures, and decision-making processes.
• Exceptional communication and presentation skills in front of VLE CXO’s, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Experience with enterprise-level Proof of Concept (PoC) engagements and solution design.
• Proficiency in modern tools and platforms (e.g., cloud infrastructure, virtualization, APIs, and middleware).
• A team player with a collaborative mindset and a customer-first approach.
• Fluency in English is mandatory, additional languages are a plus
• Keeps himself up to date on current trends in the IT industry and continues his education

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time with up to 50% home office
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.