(Senior) Solutions Engineer OT-EMEA, France (all genders)

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

Become a part of the Solution Engineering OT EMEA team at TeamViewer, which focusses on providing technical support and product expertise to our customers. You will be required to deliver product demonstrations, answer technical questions and offer technical advice to mid-market and enterprise customers. Focus is on our OT product portfolio in the EMEA region.

• Provide support and advice to enterprise customers in the pre-sales phase
• Partner with the Enterprise Sales team by providing technical advice and feedback to help secure sales and meet our customer needs
• Deliver demonstrations of TeamViewer OT software products to customers, conduct training courses and deliver professional services (onsite or remote)
• Work closely with TeamViewer’s development teams to assess and implement specific customer requests
• Be responsible for the technical aspects of mid-market and enterprise projects
• Prepare responses to questionnaires and tenders from customers, working closely with development and product management teams to ensure that technical requirements are covered
• Represent TeamViewer at international events
• This position requires frequent travel, both domestically and internationally

Requirements

• Degree in business administration, information systems, applied computer science or a similar education in an OT (courses in logistics or manufacturing are a plus) related field or equivalent work experience in similar role
• Experience in the following topics: smart glasses, augmented reality, virtual reality, mixed reality, mobile devices, project management and process management
• 10+ years work experience in pre-sales / solutions engineering
• Fluency in English and French is mandatory, further languages are a plus
• Experience using and working with TeamViewer software products in a professional work environment is a plus
• Up-to-date with current AR industry trends and experience in an international environment
• Process Improvement and Design: Proven skills in process improvement and process design, essential for optimizing OT product implementation and customization
• You are customer driven, passionate, self-motivated, and able to learn quickly

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Option to lease an e-bike or use one of electric cars
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time with up to 50% home office
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.