Senior QA Engineer

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Short Description/Job Objective:

The TeamViewer ONE platform finds and resolves IT issues before they affect users. Over the past several years we have successfully built and released products which make IT administrators' day-to-day life easier. Our vision is to become THE unified endpoint management solution for our customers.

We’re looking for an experienced Senior Quality Assurance Engineer with expertise in quality assurance and automation testing of the UI/web front-end, focusing on consistency in content, layout, responsiveness, user navigation, and accessibility. Additionally, also testing APIs and backend components of services.

As part of an agile team, you will be an individual contributor responsible for ensuring the quality of our TV One user-interface through both manual and automated testing. The systems under test include the TV ONE web application, native clients on endpoints for Windows, Mac, Linux, Android, iOS devices as well as the backend services in our TeamViewer Master and Kubernetes environment. Your duties will include manual and automated functional testing, test data management, maintenance of test strategies & test plans, and reporting status to senior management.

Responsibilities:

• Take responsibility for manual and automated testing of features across various platforms including Web, Windows, Mac, Linux, Android, iOS
• Own the test planning, test development, test execution and test run reporting
• Write, review and execute test plans throughout the development life cycle
• Work closely with our Software Engineers to ensure best testability of the features
• Support, develop and improve testing strategies and techniques
• Lead Quality Assurance projects and initiatives
• Find bugs, isolate, document, regress, and track your findings
• Conduct performance tests, load test, system tests, usability tests, regression tests, combability tests, exploration tests
• Review our product user interface for conformity to design guidelines
• Ensure test plans thoroughly cover all requirements and customer use cases
• Actively participate in refinements of your team, provide feedback from the end-user perspective
• Actively work with QAs from other teams on common topics
• Communicate and report test execution results to the product team and leadership team

Requirements:

• A university or college degree in Computer Science, Information Technology, or any other related subject
• At least 6 years of experience in quality assurance testing or software development is required
• Experience in communicating with users, other technical teams, team managers to collect quality requirements and describe the quality measures of the product
• Proven skills and working history in design and implementation of automation testing
• Experience in manual testing
• Knowledge of professional software engineering practices within the software development life cycle
• Experience in working with common software testing tools like TestRail, Cypress, Ranorex, etc.
• Knowledge of the programming language C# and Typescript/Javascript is a plus
• ISTQB certification is a plus
• Experience of working with mobile devices for iOS and Android is a plus
• Close attention to details and the desire to learn and work with innovative technology every day
• Fluency in English is mandatory

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.