Channel Solutions Engineer EMEA (all genders)

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

Join TeamViewer as a Presales Solutions Engineer in our EMEA Channel Solutions Engineering team and support our growing Partner & Channel ecosystem across Europe. In this role, you will empower resellers, distributors, and MSPs to successfully position, design, and deliver services powered by TeamViewer ONE.

• Deliver technical enablement for Channel Partners, including presales workshops, specialist trainings, and recurring product updates
• Equip partner technical and sales teams to effectively position and demonstrate TeamViewer ONE
• Create and maintain architecture guides, technical documentation, configuration notes, and integration best practices
• Provide presales support during partner-led customer engagements, including discovery, demos, solution design, and competitive guidance
• Assist with partner-run Proof-of-Value activities, such as environment setup, lightweight troubleshooting, and validation of success criteria
• Participate in joint sales calls, account planning sessions, and deal strategy meetings with Channel Sales Managers
• Support MSPs in developing scalable managed service offerings built on remote connectivity, endpoint management, automation, and DEX
• Guide partners through onboarding, operational readiness milestones, integrations, and go‑live preparation
• Collaborate with Channel Sales, Sales Engineering, and Partner Enablement teams to ensure consistent partner success
• Represent partner technical feedback to Product Management and contribute to roadmap alignment
• Attend partner events, roadshows, and industry trade shows to showcase TeamViewer ONE
• Act as a trusted advisor to partners by translating complex technical capabilities into clear, real-world value
• Maintain a strong understanding of competitive trends in remote connectivity, DEX, and endpoint management

Requirements

• 4–7+ years of experience in presales engineering, partner engineering, channel SE roles, or similar technical consulting positions
• Experience collaborating with European channel ecosystems such as VARs, MSPs, distributors, and system integrators
• Familiarity with ITSM tools, remote management technologies, automation platforms, and endpoint management solutions
• Strong understanding of solution architecture principles, integrations, and APIs
• Ability to run discovery, deliver demos, build POV configurations, and prepare technical documentation
• Comfort discussing IT security, automation, DEX, remote monitoring, and IT operations workflows
• Excellent communication skills with the ability to simplify complex concepts for partner audiences
• Strong team player who thrives in cross‑functional, distributed environments
• Self‑starter comfortable working remotely with partners across Europe
• Multilingual capabilities (German, English, French, etc.) are a strong advantage

What we offer

• Contract location in Germany
• High‑impact role supporting TeamViewer’s European partner ecosystem
• Opportunity to influence partner service models, integration patterns, and regional strategy
• Close collaboration with Channel Sales, Product Management, and Sales Engineering teams
• Regular training opportunities and access to professional enablement resources
• Visibility across the EMEA organization with clear development pathways
• Participation in partner events, industry conferences, and channel-focused initiatives
• A dynamic, international, and highly collaborative work environment

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.