(Senior) Product Manager MSP (all genders)

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control, and support devices. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, the Internet of Things, and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

Responsibilities

Join us as (Senior ) Product Manager (all genders) MSP and drive TeamViewer’s Managed Service Provider (MSP) offering globally. You will work cross-functionally to develop the roadmap and additional capabilities needed to build knowledge and expertise within teams to deliver our MSP offering to customers. You will collaborate closely with our global Product Management team, Sales, R&D, and Marketing departments to achieve revenue goals.
 

• Build and improve our offering geared towards MSPs (Managed Service Providers) 
• Identify the customer needs and the high-level business goals to create solutions that can be fulfilled with our product portfolio to meet the needs of our MSP customers 
• Create and share thorough understanding of the users, their needs, the customers, the market, the product, and the competition within the organization 
• Translate metrics into results and connect data, feedback, and other insights to prioritize product features and capabilities to help expand our customer use cases and customer numbers 
• Collaborate with other product leaders and teams across the globe to reach an alignment with them regarding the requirements and strategic direction of all our products 
• Seize your inherent ability to work across multiple functions and stakeholders, to leverage internal relationships and drive activity through internal teams 
• Represent and promote our product offerings at external events 

Requirements

• A university degree in a technology or business-related field 
• A minimum of 5 years of experience in Product Management, working with agile development teams and building world class B2B software products  
• Hands-on experience at a Managed Service Provider, Helpdesk or developing MSP products 
• Ability to gather data (qualitative and quantitative) as well as transforming it into understandable concepts 
• Confidence to represent the organization both internally and externally 
• Excitement about the possibility to work with cross-functional teams to deliver innovative, leading-edge products and willingness to tackle challenges in a dynamic growing environment  
• Hands-on mentality combined with willingness to multi-task to get things done 
• Excellent communication skills backed by the ability to influence 
• Fluency in English is mandatory, further languages are a plus 
• Experience in managing day-to-day technical and design direction is beneficial 

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Option to lease an e-bike or use one of electric cars
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time with up to 50% home office
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.