Vice President, Commercial Operations & Strategy

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

We are seeking a dynamic and strategic Vice President of Commercial Operations & Strategy to lead our commercial team, drive business growth, and develop and implement strategic initiatives. This senior leadership role is critical to continuously optimizing our commercial operations, enhancing market competitiveness, and achieving revenue targets.

• Develop and implement commercial operational strategies aligned with company goals
• Optimise sales processes to enhance efficiency, quality, and customer experience
• Collaborate with cross-functional teams to drive business success and ensure alignment and support for commercial initiatives
• Create and manage budgets, including quarterly and annual planning, while monitoring financial performance to identify revenue-generating as well as cost-saving opportunities and propose solutions
• Make data analytics available to the business, create and monitor KPIs to support strategies and initiatives, and present insights and recommendations to senior leadership
• Develop and support the effective use of corporate Customer Relationship Management (CRM) and Sales Automation systems, implement best practices and procedures, and ensure compliance with legal and regulatory requirements
• Create a balanced and effective compensation plan aligned with company objectives and sales dynamics, supporting Sales Leadership to set individual quotas based on performance expectations and continuously evaluating team performance against these targets
• Prepare systems and processes for tracking and reporting on the incentive plan to ensure it is effectively implemented and operationalize and collaborate with members from sales, finance, HR, and operations to achieve these goals
• Develop and mentor leaders within the organization, foster a positive work environment and promote individual staff growth
• Nice to have: Experience in CRM migration and set up of end to end lead to cash process
• Develop and foster relationships in a matrix organisation across all business functions

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field; MBA or advanced degree preferred
• Minimum of 10-15 years of experience in commercial operations, strategy, business development, or related fields in an international SaaS company
• Proven track record of success as senior leader within a fast-paced and dynamic environment
• Strong strategic thinking and problem-solving skills
• Excellent leadership and team management abilities
• Exceptional communication, presentation and interpersonal skills
• Demonstrated ability to drive results and achieve business objectives
• Proficiency in financial analysis and budget management
• Deep understanding of market dynamics and competitive landscapes

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Option to lease an e-bike (Germany only)
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time with up to 50% home office
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.