Platform Operations Engineer (all genders)

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

As a Platform Operations Engineer (all genders), your primary responsibility will be ensuring the high availability, maintenance, security, and stability of our customer-facing systems, prioritizing the seamless operation of server systems, implementing robust high availability and recovery processes, monitoring infrastructure for performance and security vulnerabilities.

• Operate and manage our existing 2000+ server systems worldwide, ensuring their secure, smooth operation and availability
• Monitor the entire infrastructure, proactively identifying and resolving any performance or security issues
• Work with the local and global teams to ensure efficient collaboration and communication
• Close collaboration with all our R&D and IT teams to align operations with business goals
• Update systems and software periodically to maintain optimal functionality and security
• Work on incidents, providing technical support and troubleshooting
• Provide expertise in Active Directory (AD), ensuring the proper configuration, management, and security of user accounts, group policies, and domain services
• Work with Hosting and Public Cloud provider
• Participate in improving our customer-facing infrastructure by designing and implementing new concepts and solutions to optimize operations

Requirements

• At least 3 years of experience with Microsoft and Linux operating systems
• Completed studies in the area of IT, Computer Science or relevant experience in the field of IT 
• Network, Windows, and Linux knowledge is required
• Basic Firewall understanding is required
• Familiarity in IT Security topics and how to tackle vulnerabilities is needed. 
• Basic programming skills in various scripting languages such as Python, PowerShell and Bash is required
• Automation skills in various platforms such as SaltStack or Ansible are welcome
• Fluency in English is mandatory, further languages are a plus
• Enthusiasm for new, innovative, and technical subjects along with an understanding of customer and market requirements, trends, and developments in the IT industry

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Option to lease an e-bike or use one of electric cars
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time with up to 50% home office
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.