Enterprise Solutions Engineer (Remote, USA) - English/Spanish Language Required

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity. Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways. Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.
 

TeamViewer is building software for the future of work.  We are seeking an experienced Solutions Engineer to support our Operational Technology sales and customer success organizations in Latin America (LATAM). TeamViewer’s OT solutions encompass our award-winning Augmented Reality (AR) platform, Frontline, which boosts productivity by supporting frontline workers in their everyday work. As a Solutions Engineer, you will work with the account executives to conduct discovery calls, customize, and demonstrate various Frontline solutions, and collaboratively present to new and existing clients.

As a Solutions Engineer, you will also be responsible for having in-depth knowledge of Frontline software to architect a solution that meets the needs of the client. Supporting new and existing clients in their journey to deploy Enterprise AR, the Solution engineer will be act as a trusted advisor to the client, setting client expectations and creating the foundation for the successful deployment of the TeamViewer platform.

Responsibilities:

• Maintain in-depth knowledge of the entire suite of TeamViewer Frontline
• Conduct client discovery calls and in-person meetings along-side account representatives
• Qualify new opportunities for their technical requirements, use-case compatibly, value proposition, and scalability
• Customize and demonstrate TeamViewer’s Frontline solution
• Work with account representatives to communicate the TeamViewer’s value proposition targeting specific AR use-cases to new clients
• Meet with clients to review and discuss architecture solutions
• Work with Project Engineering to develop level-of-effort estimates to tailor deployments to meet customer requirements
• Work with the Professional Services team to properly scope requirements and schedules in proposals to clients
• Work with account representatives to create statements of work and write proposals for new opportunities
• Attend trade shows to showcase TeamViewer’s Augmented Reality solutions

Requirements:

• English/Spanish Language Required
• Bachelor’s Degree in computer science, information systems, applied computer science or a similar education in an operational technology (courses in logistics or manufacturing are a plus) related field or equivalent work experience in similar role
• 5+ years of previous work experience as a Solution Engineer
• Willingness to learn and apply knowledge of TeamViewer OT solutions to build solutions that solve problems as scale
• Excellent communication and interpersonal skills
• Motivated to work independently in a fast-paced environment
• Experience in the following topics: smart glasses, augmented reality, virtual reality, mixed reality, mobile devices, project management and process management
• Working knowledge of various application programming interface (API) technologies (e.g. RESTful, SOAP)
• Ability and willingness to travel to customer sites across the USA & LATAM

Preferred Qualifications:

• Previous experience in integrating with large enterprise systems
• Previous experience deploying new software and hardware platforms
• Experience deploying logistics solutions for warehouse operations

What We Offer
 

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
   

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.