Client Operations Engineer - DevOps (all genders)

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control, and support devices. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.

Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, the Internet of Things, and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.

Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

Responsibilities

We are seeking a highly skilled DevOps Client Operations Engineer to join our growing team. The successful candidate will be responsible for ensuring the reliable deployment, monitoring, and maintenance of cloud-based solutions for our Enterprise customers. They will utilize their expertise in cloud platforms, infrastructure as code, container orchestration, and networking to optimize and maintain the cloud environments for the Frontline Product Suite. The ideal candidate will also have experience with databases to ensure efficient and reliable data storage in the cloud, Kubernetes orchestration, helm chart deployments, cloud security best practices, and excellent time management and communication skills.  

• Experience working in close customer collaboration paired with excellent communication skills, and the ability to effectively communicate at all levels  
• Proven ability to understand the big picture and quickly comprehend complex relationships in dynamic organizations  

• Collaborate with our professional services team and customers to understand their infrastructure requirements and develop solutions to meet those needs.
• Design, deploy, and maintain cloud environments to ensure high availability and reliability.
• Work with databases like MariaDB, PostgreSQL, MongoDB and MS-SQL server to ensure efficient and reliable data storage in the cloud.
• Use infrastructure as code tools to automate cloud deployments.
• Monitor cloud environments to ensure performance, cost efficiency, and security.
• Use a structured troubleshooting approach to identify and resolve issues.
• Develop and maintain Kubernetes environments to support application deployments.
• Troubleshoot and configure network settings on-prem or in cloud environments to ensure optimal performance and security.
• Collaborate with development teams to ensure seamless application deployment and integration in the cloud.
• Communicate effectively with customers and team members to ensure requirements are met.
• Part of the on-call rotation team.

Requirements

• Flexible working hours as well as domestic and international travel (up to 25%).
• Bachelor’s degree in computer science, Information Technology, or a related field.
• Strong proficiency in cloud platforms (e.g., Azure, AWS, Google Cloud), preferably Azure certified.
• Strong proficiency with Linux and Windows Server administration.
• Strong proficiency with bash and PowerShell scripting.
• Experience with infrastructure as code tools (e.g., Terraform, CloudFormation).
• Familiarity with databases like MySQL, PostgreSQL, MongoDB and MS SQL.
• Experience with container orchestration, preferably Kubernetes.
• Experience with deploying and troubleshooting a microservice based application. (Container registry, helm charts, image manipulation and debugging pods)
• Familiarity with cloud security best practices.
• Experience troubleshooting and configuring network settings in local or cloud platforms.
• Strong analytical and problem-solving skills.
• Excellent communication, time management and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to communicate fluently in spoken and written English.

What we offer

• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus, company stocks and regular salary reviews
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
• Public transport friendly offices
• Option to lease an e-bike or use one of electric cars
• Special terms for local gyms
• Access to Corporate Benefits platform with many discounts
• Regular Team events and company-wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybrid and Flexible work time with up to 50% home office
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.