Inside Sales Representative - Japanese Speaker

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

This role will see you assisting customers in Japan market throughout their sales journey by introducing, demonstrating, and promoting all current and new TeamViewer products within the Japanese market.

You are responsible for contacting existing and potential clients via phone and email and converting these leads into sales opportunities. 

*Adelaide-based role: relocation support available

• Provide online demos and webinars of TeamViewer to potential customers
• Promptly respond to email requests 
• Quote and follow up on quotations within expected timeframes
• Promote and maintain a high quality, professional, service-oriented company image among customers
• Process any written request from our prospects and customers using our proprietary systems (CRM)
• Take care of cross and upselling activities with our existing customers
• Discuss possible ways to improve our processes and system with your team manager

Requirements

• Ability to provide a high level of customer service
• Sales or customer service background
• Strong oral and written fluency in English and Japanese (able to use KEIGO)
• Excellent problem solving, and the ability to offer solutions for individual customer needs
• Intermediate knowledge of Windows® and good general IT knowledge
• Team oriented, with a health touch of competitiveness
• Enthusiastic and self-motivated

What we offer

• Contract location is Adelaide, Australia (relocation support available).
• Modern CBD office, public transport friendly
• Hybrid working arrangement
• Quarterly team events and company-wide celebrations
• Enjoy shared staff lunches, as well as complimentary fruit, tea, and coffee
• Opportunity to attend events including the F1.
• End-of-trip facilities available including secured bike storage, lockers, and fully equipped changerooms
• Well-being offers and retail discounts available through our building host
• Help us celebrate diversity; our APAC team come from 22 different nationalities

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.